Sometimes the Pocket NC’s beaglebone computer will boot correctly, but the connection between it and the user’s computer will not establish. This often leaves only one way to determine where the issue lies, accessing the machine’s software via an SSH connection. The steps below show how to establish that connection so that Penta Machine’s customer service can assist in determining the root cause of the connection issue.

Connect the Machine

1. Connect the Pocket NC to a computer using a USB cable.

2. Power up the machine and wait for it to fully boot. It is best to wait at least 5 minutes.

Open a Terminal

Windows PC

1. Download and install PuTTY.

2. Launch PuTTY.

3. Input the IP address (192.168.7.2) into the Host Name field, leave everything else set to its default.

4. Click the Open button.

5. If prompted for a username and/or password, use pocketnc for both.

Mac PC

1. Open the pre-installed MacOS application called Terminal

2. Enter ssh pocketnc@192.168.6.2. If asked about trusting your device, type yes and then press enter.

3. When prompted for a password, input pocketncand press enter. Note: the password will not show up as it is typed.

Inform Penta Machine Customer Service

1. Let Penta Machine customer service know whether an SSH connection could be established or not.

2. Either way, Penta Machine customer service will provide the next steps to resolve the root issue.